Income tax department has informed that Ministry of Finance has summoned Mr. Salil Parekh, MD & CEO, Infosys on 23rd August, 2021 to explain the Finance Minister as to why even after 2.5 months since launch of new e-filing portal, glitches in the portal have not been resolved.
Since its launch on 7th June, 2021, taxpayers are continuously facing numerous glitches in the functioning of the new Income tax e-filing portal. Moreover, in last two days, on 21st and 22nd August, 2021 the portal itself was completely unavailable.
However, on 22nd June, 2021, the Infosys had informed that they are working to fix the technical issues. They assured that their teams were working on these issues and gave the expected timelines to resolve within one week.